Dear BitradeX Users,
We have identified potential issues with automatic updates for iOS users following recent system architecture adjustments, which may lead to compatibility challenges during the latest app upgrade.
Solution Steps:
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Uninstall the current BitradeX iOS app from your device.
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Visit the BitradeX Official Website (www.bitradex.com) to download and install the latest version.
Security Reminder:
To protect your account and assets, only download the app from our official website. Avoid third-party sources to prevent installing unauthorized versions.
Android and Web users are unaffected by this issue and may continue using the app as usual. The latest version includes critical optimizations and enhanced features, and we strongly recommend all iOS users update promptly.
If you encounter any issues during the update, contact our 24/7 Support Team via the in-app chat or email (support@bitradex.com).
Thank you for your continued trust in BitradeX.
BitradeX TeamApril 14, 2025