When you make a mistake during a blockchain withdrawal on BitradeX, here are some methods you can refer to:
Situation 1: Withdrawn to the "wrong address"
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If you know who owns the "wrong address," you should contact the address owner directly and try to recover your assets through negotiation.
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If you know the "wrong address" belongs to a platform (such as an exchange or wallet), you should log in to that platform and seek help from their customer service.
Situation 2: Chose the "wrong chain"
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If the address is correct but you selected the wrong chain when withdrawing to an exchange (e.g., withdrawing USDT to a platform and choosing “Ethereum” for withdrawal but “Tron” for deposit), you should log in to the platform and contact their customer service for assistance.
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If the address is correct but you selected the wrong chain when withdrawing to a third-party digital wallet (e.g., trying to withdraw to an ETH wallet but mistakenly selected the Arb chain), you can check: How to recover assets withdrawn to the wrong chain? (App/Web).
Situation 3: Forgot to fill in the Memo/Tag
You need to contact the platform's customer service and provide the transaction ID (TxID) and relevant information to recover the assets.
Summary
Once you complete the withdrawal process on BitradeX, it will automatically enter the withdrawal sequence and cannot be canceled. If you make a mistake, refer to the situations above for guidance.
However, due to the irreversibility of blockchain withdrawals, BitradeX can provide very limited assistance once the operation is completed. More help is needed from the third-party platform or individual you are transferring to. Additionally, due to the anonymity of blockchain addresses, once a mistake is made, your assets may not be recoverable.
Therefore, before making a withdrawal, please double-check your withdrawal information, such as the address, withdrawal network (whether the deposit and withdrawal networks match, and whether both platforms support the same chain), to avoid any issues.